If you are not completely satisfied with your order when it arrives, we will accept returns for exchange or refund within 30 calendar days after delivery. The original sales receipt or order number must accompany returns. Refunds are contingent upon our inspection once we receive the returned item(s).
Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- within 30 calendar days of the delivery date
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item’s particular item description.
If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.
Items returned to us without notice will not be refunded. Customer is responsible for all shipping costs if seller is not at fault.